Being consistent is imperative to your company's growth. This entails that all key personnel are in the right roles, have a clear understanding of their responsibilities and stay in their lanes. This is most important for the CEO to set the standard. I do this by assessing the health of the foundation of the company, how consistency has been implemented and reinforced and how to better establish consistent expectations among the team to ensure high standards are met.

Communication will make or break a company.  Both verbal and written communication are imperative to run a smooth operation, ensure efficient performance and hit deadlines. Communicating expectations for both internal employees and clients will lead to more aligned performance, happier customers and increased sales. Written shared documentation is crucial in ensuring inter-department communication, which leads to more efficient delivery for clients.

Although we all yearn for it, in business, connection is often undervalued. The connection established with clients allows loyalty to build, which secures future business and referrals.  However, just as (if not more) vital is your relationship with internal employees. The more you value their opinion and care about their lives, the more focused your employees will be, which makes performance soar. Along with focusing on these connections, I will also inspect your sales strategies with incoming, outgoing, follow-through and all leads that come in.